Your shop's memory.
Working every bay.
AutoDX diagnoses from the repairs your shop has actually done, answers the phone with the customer's cars already on screen, builds estimates that show their sources, and tells you which cars are about to come back. Keep TekMetric. AutoDX works beside it.
The first thing AutoDX checks is the repairs your shop has already done. Not a national database, not a forum.
Setup fees, per-seat charges, or sales calls. Sign up and your shop exists. Bring your techs, all of them.
Automated checks run before every release, so Monday's update does not break Monday's work.
It answers from your history. Not the internet's.
Every other AI tool guesses from the whole world. AutoDX ranks your own repair orders against the complaint first, then reasons. The answer shows which of your jobs it came from, so a tech can open them and check.
How grounding worksCold-start knock on a 2018 Civic 1.5T is most often the VTC actuator in this shop's history. Timing chain tensioner is the second candidate when mileage is over 120k.
Likely causes- VTC actuator (high)
- Timing chain tensioner (medium)
- Low oil level or wrong viscosity (low)
An estimate that shows its work. And asks before it guesses.
The estimate builder decodes the VIN, checks open recalls, walks a per-repair checklist for forgotten parts, fluids and relearns, prices it against your labor rate and tax, and stops for a human when confidence is low or risk is high. Florida written-estimate rules are built in.
See the checklistForgotten-parts check: add thermostat while the system is open? Add Decline Not needed
Know which cars are coming back. Before they do.
AutoDX watches for the same vehicle returning within 90 days with a complaint that overlaps the last fix. It shows you the ones in the shop right now, your comeback rate, and the vehicles that repeat most. All of it computed from your own tickets.
What counts as a comebackThe whole day on a TV. The customer's car on their phone.
Bay Board puts today's appointments and every open repair order on a screen in the shop, updated every thirty seconds, no login on the TV. Share a status link and the customer watches their car move from checked in to ready, like a package.
See the boardHi Pat, this is Bay Auto about your 2018 Honda Civic. What we found: the variable timing actuator is rattling on cold starts. We are replacing it. Your total is $386.00. We are waiting on parts before the work can continue.
Written by AutoDX from the repair order. No jargon, no surprises.
The front counter got faster.
Asked for by a working shop, built in weeks, on every plan at no extra cost.
Phone-call intake
Type the concern as the caller says it. AutoDX asks only what is still missing, never the same thing twice, and never more than seven questions.
Their cars, already there
A phone number or a name brings up the customer and every car they have brought in. One tap picks the right one.
Plate to VIN
Type the plate and the VIN, year, make and model fill in from the shop's records. No squinting at the windshield.
Job board
Every open job in columns. Techs drag their own jobs as they move. Everyone else sees where the day stands.
Real engines only
The estimate builder offers the engines that were actually built for that year, make and model. No made-up options.
Day-one ready
An advisor login shaped for the counter, a short tour on the first sign-in, and a plain help line on every screen.
Six ordinary days. Told start to finish.
The moments that cost a shop time every week, how they go today, and how they go with AutoDX.
The 8:05 phone call
A regular calls about grinding brakes. Their truck is on screen before the advisor asks which car.
Read the story The bayThe Civic that knocked
The tech who fixed it last time is off today. The shop's history is not.
Read the story The comeback"It's doing it again"
Flagged at check-in, not at the counter with an angry customer.
Read the storyDoes it pay for itself?
Put in your own numbers. We assume AutoDX takes only half your status calls and catches only half your comebacks.
hours of shop time
An estimate from the numbers you typed, not a promise. 22 working days a month.
If a feature is in AutoDX, a shop needed it on a Tuesday.
AutoDX is built alongside a family-run shop in Central Florida that runs TekMetric. The phone-call intake, the job board and the advisor login all started as a request at their counter. Tell us what your shop needs, and a person who has stood in a bay reads it.
How it startedSame shop. Different afternoon.
| The moment | Today | With AutoDX |
|---|---|---|
| A Civic comes in knocking | Somebody remembers, or somebody guesses. | The four Civics you already fixed are on screen with what worked. |
| Writing the estimate | Labor guide, parts site, calculator, and a forgotten coolant flush. | VIN decoded, recalls checked, forgotten parts asked about, priced to your policy. |
| "It's doing it again" | Found out when the customer calls, angry. | Flagged on Comeback Radar the moment the car is checked in. |
| "Is my car ready?" | Phone rings. Advisor stops. Looks it up. Calls back. | Customer opens their status link. Nobody stops. |
| Monday morning | Gut feel about how last week went. | One health score, five signals, and the one thing to fix this week. |
Two plans. No contracts. No per-seat math.
Every plan starts with 14 days free and a shop that is already running. Founding shops keep their launch price for as long as they stay.
- AI diagnostics grounded in your history
- Estimate builder with approval gates
- Repairs, customers, appointments, vehicles
- Bay Board and customer status links
- Unlimited users
- Everything in Starter
- Comeback Radar and shop health score
- Deep research mode for estimates
- Data source connections (TekMetric now, more coming)
- Bring your own AI key, any provider