Built for the bay.
Not the back office.
Each of these is a working part of the app, drawn from the same design tokens. What you see here is what a tech sees on the floor.
Ranks your repairs. Then reasons.
A complaint comes in with a year, make and model. AutoDX scores every repair order in your shop against it (VIN, engine, model, the words in the complaint and fix) and hands the best matches to the model as evidence. The diagnosis lists the repair orders it leaned on. You can open each one.
Works with Anthropic, OpenAI, or Google models. Your key, your choice, changeable per shop. Or run with the built-in offline mode until you pick one.
Cold-start knock on a 2018 Civic 1.5T is most often the VTC actuator in this shop's history.
Grounded in 4 of your repair ordersResearch, audit, price, approve.
Three modes. Quick preset for menu work. Smart for the everyday job. Deep for the ones that bite. High-risk jobs escalate to deep on their own.
- Research: VIN decode and open recalls from NHTSA, free and live. Labor time, OEM part numbers, fluids and capacities, relearn steps, TSBs.
- Audit: per-repair checklists for forgotten parts, fluids, programming, and labor add-ons. Add, decline, or mark not needed. Declines are recorded.
- Price: your labor rate, tax, shop supplies and cap, diagnostic fee. Florida written-estimate rule and authorized overage built in.
- Approve: advisor, manager, or owner sign-off, escalated by risk, confidence, and total. An unconfirmed diagnostic complaint is never quoted as routine.
Definition of done: pressure test, bleed, verify no leaks after road test.
Same car, same problem, ninety days.
A comeback is the same vehicle (by VIN, or by owner plus year, make and model) returning within the window. It is related when the new complaint shares real words with the last complaint or fix. Related and open means the car is in your shop right now.
You get the rate, the list, the repeat vehicles, and a link from each comeback to both repair orders. Pro plan.
Open it on the shop TV. Leave it there.
Five columns from checked in to ready for pickup, today's appointments in order, and how long each car has been in the shop. Refreshes itself. A kiosk link means the TV never needs a login, and you can rotate the link any time.
Checked in
Diagnosing
In the bay
Ready
Track the car like a package.
One tap on a repair order makes a link. The customer sees the vehicle, the step it is on, a plain-English note, and the total if there is one. Nothing internal, no tech names, no notes. Links expire on their own.
Pair it with "Explain to customer": AutoDX writes the text message from the repair order in words a customer understands, and it works without an AI key.
We are waiting on parts before the work can continue. Your total is $386.00.
One number for Monday morning.
Comeback rate, average ticket trend, aging open work, no-shows, and data completeness. Weighted into a score with a grade, and one sentence on what to do about the weakest signal this week.
Next: add a VIN at intake on every repair order.
Everything a shop needs. Nothing it doesn't.
VIN-first intake
Type or scan the VIN and the year, make, model, trim and engine fill themselves from NHTSA. Recalls show on the repair order.
Vendor-neutral imports
Repairs, customers and appointments carry a source and an external id. TekMetric today, others plug into the same seam. Your data is never trapped.
Parts memory
Every part number links to where you have used it, on which vehicles, at what price. Your own catalog, built from your tickets.
Vehicles and customers
Every mention of a car, a customer, a repair order or a part is a link. Common complaints and fixes per vehicle, known vehicles per customer.
Phone-call intake
Type what the caller says. AutoDX fills in what they already told you, asks only what is missing, and never more than seven questions.
Their cars, already there
A phone number or a name brings up the customer and every car they have brought in, including the ones TekMetric knows about.
Plate to VIN
Type a plate the shop has seen before and the VIN, year, make and model fill themselves in.
Job board
Every open job in columns, refreshed every minute. Techs drag their own jobs. Nothing else on the repair order is theirs to change.
Roles that mean something
Owner, admin, advisor, tech, viewer. Each one gets an app shaped for the job, a first-login tour, and help on every screen. Enforced on the server, not hidden in the menu.
Your look
Three layouts, nine color combinations, any accent. Set once for the whole shop. Light or dark. The TV, the tablet, the front desk all match.
Own database per shop
Not a row in a shared table. Each shop gets its own Postgres database. Isolation is enforced by the database, not by a filter.
Installs on a tablet
Add it to the home screen on an iPad or Android tablet and it runs full screen like an app, with your shop's colors.